The Accessible Information Standard is a requirement that all NHS organisations, including GP practices must follow to make sure that people who have a disability, impairment or sensory loss or their carers are given information in a format they can easily read or understand.
So, we can help and support you, we want to know:
If you need information in a specific format e.g. braille, large print or easy-read.
If you need to receive information in a particular way.
If you need someone to support you at appointments e.g. a sign language interpreter or an advocate.
We want to know if you lip read or use a hearing aid or communication tool.
Please let us know if you require any type of support so we can record this information and add it to your record. You can do this by telling our reception team, doctor or nurse the support you need. It is best you do this prior to needing an appointment, so the practice can make the necessary adjustments in advance.
NHS England has more information on the standard which is available in a range of formats including easy read, audio and BSL video with subtitles.